What is a brand domain?
A brand domain lets you use your own subdomain for all the links you share with clients. Instead of generic links, your videos, voice memos, and other shared content will use your branded URL - like go.yourcompany.com.
This keeps your brand front and center and makes your links instantly recognizable to clients.
Why set up a brand domain?
Brand recognition - Clients see your domain, not a third-party URL
Professional appearance - Branded links look more polished and trustworthy
Consistent experience - All your shared content stays on-brand
What uses your brand domain?
Once configured, your custom subdomain is used for:
Video messages you share
Voice memos
Other short URLs and shared content
How to set it up
You'll need access to your domain's DNS settings to add a CNAME record. This is typically managed through your domain registrar (like GoDaddy, Namecheap, or Cloudflare) or your web hosting provider.
Step 1. Go to workspace settings
Head to your workspace settings to access the brand domain configuration.
Step 2. Choose your subdomain
Decide what subdomain you'd like to use. We recommend go (e.g., go.yourcompany.com), but you can choose something else like links or share.
Step 3. Open your DNS settings
Log into your domain registrar or DNS provider and navigate to your DNS settings or DNS management page.
Step 4. Add the CNAME record
Create a new DNS record with these values:
Field | Value |
Type |
|
Name |
|
Value |
|
TTL |
|
Tip: The "Name" field is just the subdomain part - enter go, not go.yourcompany.com. Your DNS provider will automatically append your domain.
Step 5. Save and wait for propagation
Save your DNS changes. DNS propagation can take anywhere from a few minutes to 24 hours, though it's usually pretty quick.
Step 6. Enter your domain in CurrentClient
Back in your workspace settings, enter your brand domain (e.g., go.yourcompany.com). Click Save and then Refresh to verify the connection.
Verifying your setup
After adding the CNAME record and configuring it in CurrentClient, use the Refresh button to check verification status. If it shows "Not verified," give it a bit more time for DNS propagation and try again.
Note: DNS changes can take up to 24 hours to fully propagate, though most updates are visible within an hour or two.
Common DNS providers
Here's where to find DNS settings for popular providers:
GoDaddy - My Products → DNS → Manage Zones
Namecheap - Domain List → Manage → Advanced DNS
Cloudflare - Select your domain → DNS → Records
Google Domains - My domains → DNS
Squarespace - Settings → Domains → DNS Settings
Troubleshooting
My domain shows 'Not verified'
DNS propagation can take time. Wait 15-30 minutes and click Refresh again. If it's still not working after a few hours, double-check that you entered the CNAME value exactly as cname.currentclient.io.
I can't find my DNS settings
Your DNS might be managed separately from your domain registrar. Check if you're using a service like Cloudflare, or contact your web hosting provider for help locating DNS settings.
Can I use a different subdomain?
Yes, you can use any subdomain you'd like - just update the "Name" field in your CNAME record to match. Popular choices include go, links, share, or content.
Will this affect my existing website?
No, adding a CNAME record for a subdomain like go.yourcompany.com won't affect your main website at yourcompany.com or www.yourcompany.com. Subdomains are independent.