What is Slack?
Slack is a team communication platform that brings all your conversations, files, and tools together in one place. It's where work happens for millions of teams worldwide.
How CurrentClient works with Slack
You can use CurrentClient with Slack in two powerful ways:
1. Real-time notifications
Get instant alerts in Slack when important events happen:
Incoming messages from clients
New voicemails
Missed calls
Your team stays informed without constantly checking the CurrentClient app.
2. Complete SMS archiving
Archive all SMS activity to a dedicated Slack channel:
Every inbound message
Every outbound message
Full conversation history in one searchable place
Perfect for compliance, team visibility, and keeping everyone in the loop.
How do I set it up?
Setup is straightforward depending on what you need:
For notifications
Step 1. Go to integrations
Navigate to your integrations settings
Step 1. Enable Slack
Find Slack in the list and toggle it on
Step 1. Authenticate
Sign in with your Slack account to connect
Step 2. Choose notifications
Select which events you want sent to Slack (texts, calls, voicemails)
Set up Slack notifications: Configure which alerts go to Slack
For SMS archiving
Step 1. Go to archiving settings
Navigate to your archiving settings
Step 2. Select Slack channel
Choose the Slack channel where you want messages archived
Step 3. Save settings
Enable archiving and save your configuration
Set up SMS archiving: Archive all messages to a Slack channel
That's it! Your team will now stay connected through Slack while you manage client communications in CurrentClient.
