Tip: Have your most recent RingCentral billing statement ready - you'll need information from it.
What you'll need
Account Number
10 digits (top left corner of billing statement). This is the main phone number for your account.
PIN
0000 (RingCentral does not provide personalized PINs)
Account Info
Name and address (get from RingCentral website)
Step-by-step process
Step 1. Get Account Number
Look at the top left corner of your billing statement. This should be the main phone number for your account.
Step 2. Provide PIN
RingCentral does not require a PIN. Simply provide 0000 as the PIN.
Step 3. Get Account Info
Go to the RingCentral website -> Phone System -> Company Info to get the account name (this has to be the business name) and address. If this information is blank, you'll need to update it with your company name.
Make sure you provide this information to us EXACTLY as it appears in order to prevent rejections by RingCentral.
Step 4. Get Authorized Representative Info
Find out who is authorized to port out the phone number, and get their full name and email address.
Step 5. Submit Port In Request
Once you have gathered all of this information, submit your port in request and we'll get working on it.
Things to keep in mind
Be sure to keep your RingCentral account active until the entire porting process is complete.
For more information, see RingCentral's help page here: https://support.ringcentral.com/article-v2/Submitting-your-Porting-order.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=port_out or reach out to them by phone.