Tip: Have your most recent Intulse billing statement ready - you'll need information from it.
What you'll need
Account Number
On your billing statement or in the Intulse portal under account settings.
Port Out PIN
Not required. Use your account number instead if a field asks for a PIN.
Account Info
Name and address (get from your Intulse billing statement or portal)
Note: No PIN needed. Intulse does not issue a Port Out PIN. If our port request form (or any other carrier's form) requires one, enter your Intulse account number in that field instead - Intulse confirmed this is the correct value to use.
Step-by-step process
Step 1. Get Account Number
Look on your most recent Intulse billing statement, or log in to the Intulse portal and check your account settings.
Step 2. Skip the PIN
Intulse does not provide a Port Out PIN. If you're asked for one, use your Intulse account number instead.
Step 3. Get Account Info
Get the account name (either a person's name or a business name) and address from your billing statement or the Intulse portal.
Make sure you provide this information to us EXACTLY as it appears in order to prevent rejections by Intulse.
Step 4. Get Authorized Representative Info
Find out who is authorized to port out the phone number, and get their full name and email address.
Step 5. Submit Port In Request
Once you have gathered all of this information, submit your port in request and we'll get working on it.
Enter your Intulse account number for the PIN field since Intulse does not use PINs.
Things to keep in mind
Be sure to keep your Intulse account active until the entire porting process is complete.
If a rejection comes back asking for a "Port Out PIN," double-check that the account number was entered in that field - that's expected with Intulse.