Want to keep using your existing phone number? No problem! We've put a lot of work into our porting process to make it as smooth as possible and have it dialed in.

Step 1. Gather information from your current carrier

Each carrier requires different information - we'll show you exactly what to find and where to find it.

Step 2. Submit your port request

Fill out the port request form in the CurrentClient app with your carrier information.

Step 3. We handle the nitty gritty details

We submit your request to the carriers and work with them to get it approved. If there are any issues, we'll loop you in.

Step 4. Port gets approved and scheduled

Once approved, the port gets scheduled 7 days in the future, typically very early AM (1-2 AM MST) so it's ready when you wake up.

Step 5. Cancel old service

Once the port fully completes, you can cancel your old service.

Note: Timeline: Assuming you have provided us with all of the correct information, most ports take about 7 days to complete from the time you submit the request. Note that some carriers take an additional 1-3 days to transfer over outbound texting capabilities.

We offer two port options to fit your needs:

Tip: Want to learn more about text-only porting? Check out our SMS hosting guide.

Calling

Working immediately after the port completes. If there are any issues, we escalate things with phone carriers right away.

Texting

Inbound texting typically works immediately. Outbound texting can sometimes take another 1-3 days depending on the carrier.

Select your current phone provider to see step-by-step porting instructions:

Note: Don't see your carrier? No worries! Most carriers follow similar processes. Just reach out and we'll help you gather the right information.

Is there any downtime during the port?

You can use your number normally while we wait for the scheduled port date. The actual cutover happens quickly and in most cases you'll notice no downtime.

In rare cases, we may need to work with the phone carriers to resolve issues, but we'll jump on this right away and keep you informed throughout the process.

Can I port multiple numbers at once?

Yes! You can include multiple phone numbers in your port request.

Do I need to do anything to get the port approved?

Just gather the information from your existing carrier and submit the port request in the app. We handle all the technical coordination with the carriers after that.

What if my port gets rejected?

No worries! If this happens, we'll work with you to identify what information needs to be corrected and get it resubmitted.

What if my carrier is not listed here?

All good! We can port from most carriers. Just fill out the port request form, tell us who your carrier is, and we'll take care of it.

Can every phone number be ported?

Nearly all phone numbers can be ported to CurrentClient, but in extremely rare cases some phone numbers may not be portable.

Ready to get started? Head to the port request form in the app to submit your information.

Start port request: Hop into the app and start the port request process