Send a group message

Have one thread with multiple people at once

Group chats are great for keeping everyone in the loop on a single conversation thread. Everyone receives the messages together and can see each other's responses - perfect for coordinating with couples, families, or small teams.

Watch: How to send a group message#

How to create a group chat#

Creating a group message is straightforward:

1. Start a new conversation in your inbox
2. Add multiple people to the recipient field
3. Send your message - everyone will receive it together

That's it! From that point on, all participants will see each other's messages in the same thread.

When to use group messages#

Group messages work well for:

• Couples or families: Keep both spouses in the conversation
• Small team coordination: Quick updates with 2-3 people
• Event planning: Coordinate with multiple people at once
• Joint client accounts: When you work with partners or co-clients

Group messages vs. broadcasts#

It's important to understand the difference:

Group messages:

• Everyone sees each other's responses
• One shared conversation thread
• Great for collaboration and discussion

Broadcasts:

• Each person gets an individual message
• Recipients don't see each other
• Great for announcements and one-way communication

Choose group messages when you want conversation and collaboration. Choose broadcasts when you want to send personalized messages to many people.