Smarter conversations and scheduling

This release makes conversations more productive with flexible exports, integrated meeting links, improved group messaging, and clearer context across web and mobile.

• Restart group conversations

  New

  Create a new group conversation from an existing thread without rebuilding the participant list.

• Flexible conversation exports

  New

  Copy the last day, week, or month of conversation activity, or export a complete conversation history as CSV.

• Add meeting links while messaging

  New

  Insert HubSpot or GReminders booking links directly from the message composer.

• Know your contact’s local time

  New

  Conversations now show when a contact is in a different time zone, helping you reach out at the right time.

• Message reactions on mobile

  New

  Mobile conversations now show SMS and RCS reactions directly on the messages they reference.

• Automatic call-recording announcements

  New

  Calls can now notify participants automatically when recording begins.

• Simpler website widget builder

  Improvement

  Configure, preview, install, and monitor your website widget through a clearer guided setup experience.

• Clearer call history

  Improvement

  Call history now identifies the team member and contact involved in each call, making missed calls easier to spot.

• Reliable first messages in group chats

  Fix

  Group conversations are ready to message the moment you create them, and every participant receives the first message.

• More reliable outbound mobile calls

  Fix

  Outbound calls from the mobile app now connect with clear ringback and two-way audio.