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Cell bridge

Route your calls through your cell phone, outbound and inbound, while keeping your business number as the caller ID, so client calls stay professional from any connection

Updated September 3, 2026

What is cell bridge?#

Cell bridge lets you take your calls on your cell phone instead of over the internet. When it's on and you start a call in CurrentClient, we call your cell phone first. You answer, press 1, and we dial your client. Your client sees your CurrentClient business number, not your personal cell.

It works for inbound calls too. While cell bridge is on, when a client calls your business number we attempt to ring your cell phone instead of the app. You answer, press 1, and you're connected over your carrier's voice network.

It's built for the moments when a Wi-Fi call isn't the right tool: weak Wi-Fi, spotty data, or you'd simply rather talk over a regular phone call. You get the reliability of your cell carrier's voice network without giving up your business caller ID.

How does it work for outbound calls?#

1

Start the call in CurrentClient

Open the app and place the call like you normally would, by typing a number or selecting a contact.

2

Answer the call from us

Instead of connecting the call over the internet, we call your cell phone.

3

Press 1

When you answer, you'll hear a short prompt asking you to press 1. This confirms you're ready to talk.

4

Talk to your client

We dial your client and connect you. They see your business number as the caller ID, and the call happens over your regular cell connection.

From your client's side, nothing looks different. The call still shows up in your CurrentClient call history like any other call.

How does it work for inbound calls?#

When cell bridge is on and a client calls your business number, we attempt to ring your cell phone instead of the app.

1

Your cell phone rings

The incoming call shows up on your cell like any other call.

2

Press 1 to confirm

When you answer, you'll hear a short message asking you to press 1. This confirms it's you and that you're ready to take the call.

3

Talk to your client

We connect the call, and the conversation runs over your carrier's voice network, just like an outbound cell bridge call.

If you don't answer, or you answer but don't press 1, the call moves on to the rest of the call flow on your number, including voicemail in the CurrentClient app. So a missed call still lands where it normally would.

The call still logs to your CurrentClient call history, and your client only ever sees your business number.

How do I turn it on?#

Cell bridge is a toggle, so you can flip it on for a road trip and back off when you're at your desk.

The cell bridge toggle is right on the home screen. Turn it on before you place your call.

Cell bridge calls the cell number on file for your account, so make sure it's current before you rely on it.

When should I use cell bridge?#

Turn it on when:

  • You're away from reliable Wi-Fi. Driving between appointments, at a conference, or traveling. If you have cell coverage, you can make and take calls.
  • Your internet is being flaky. If Wi-Fi calls have been choppy or dropping, cell bridge moves the conversation onto your carrier's voice network.
  • The call really matters. For a high-stakes client conversation, some advisors prefer the predictability of a regular cell call.

Leave it off when you're at your desk with a solid connection. A direct call from the app is one tap and skips the press 1 step.

What are the trade-offs?#

What you gain:

  • Call quality comes from your cell carrier, not your Wi-Fi or data connection
  • Your business number stays on the caller ID
  • Works anywhere your cell phone works

What to keep in mind:

  • There's an extra step on every call, in or out: answer your cell and press 1
  • Calls use your cell plan's minutes
  • You need your cell phone with you and in coverage
  • There's a short delay before your client's phone rings on outbound calls, since we call you first
  • Inbound calls ring your cell instead of the app. If you don't press 1, the call follows the rest of your call flow, including voicemail

How is this different from call forwarding?#

They're closely related. Call forwarding is a full setup where all your calls, incoming and outgoing, route through your cell phone instead of the app. Cell bridge is the situational version: you normally make and take calls in the app over the internet, and you flip the toggle only when you want a specific call, or a stretch of calls, to go through your cell. While it's on, outbound calls go out through your cell and inbound calls ring it too.

If you already use call forwarding full time, your calls already route through your cell and you don't need cell bridge.

For finer control over where incoming calls go, see call flow.